All cancellations and terminations must be made in writing to Castleforbes College.
CANCELLATION AND REFUND POLICIES AND PROCEDURES:
PLEASE NOTE that sick days will not be added to the end of the course period.
PROCEDURES FOR DEALING WITH FORMAL COMPLAINTS
COMPLAINTS and GRIEVANCE PROCEDURE
BEHAVIOUR and COMPLAINTS
Any form of harassment is not tolerated at Castleforbes College. Typical types of harassment include those on the grounds of:
This list is not exhaustive. Physical or mental abuse of teachers, members of staff, host families, or other students is also not tolerated.
If any of the above mentioned behaviour is reported then this may result in immediate expulsion from the college and from your accommodation.
If you have a complaint, you should report this to reception or the Director of Studies where it will be dealt with by an appropriate person. Castleforbes College will always aim to resolve situations efficiently if it is within our ability to do so.
The school is opened all year, Monday to Friday, from 8:30 to 17:00 except for the following days: