Last updated: 17 September 2026
This Privacy Policy explains how Castleforbes College Ltd ("Castleforbes College", "we", "us") collects, uses, shares and protects personal data about prospective and current students, staff and job applicants, website visitors, and other people we deal with, such as agents, accommodation providers and other partners. We process personal data in line with the General Data Protection Regulation (EU 2016/679) ("GDPR") and the Data Protection Act 2018.
Castleforbes College Ltd is the data controller for the personal data described in this policy.
Castleforbes College Ltd, 77 Upper Gardiner Street, Dublin 1, D01 HH87, Ireland
Email: info@castleforbescollege.com | Telephone: +353 (0)1 874 6848
Data Protection Lead: Andrew Copeland. Data protection questions and requests can be sent to the College, marked for the attention of the Data Protection Lead.
Depending on your relationship with us, we may collect:
We collect only the personal data we reasonably need for the relevant purpose.
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries and handling applications | Steps taken at your request before entering a contract; legitimate interests |
| Enrolment, teaching, placement testing, assessment and attendance | Performance of a contract |
| Immigration and attendance monitoring for visa students | Legal obligation |
| Arranging accommodation you have booked through us | Performance of a contract |
| Student welfare and support | Performance of a contract; legitimate interests; vital interests in an emergency |
| Handling complaints | Legitimate interests; legal obligation where applicable |
| Fees, payments, accounting and tax | Performance of a contract; legal obligation |
| Recruitment and employment of staff, including payroll | Performance of a contract; legal obligation |
| Health and safety | Legal obligation |
| Optional student WhatsApp group for general notices | Consent |
| Non-essential website cookies, such as analytics and advertising | Consent |
| Improving our courses and services | Legitimate interests |
Where we process medical or disability information, we do so only where you have chosen to give it to us, and only to support you.
We rely on consent only for optional activities, currently the student WhatsApp group and non-essential website cookies.
We do not routinely send unsolicited marketing. If you contact us for information, we will contact you in response to that enquiry.
You can withdraw consent at any time. This does not affect processing already carried out, or processing we carry out on another lawful basis.
We share only the personal data needed for the relevant purpose, with:
We do not sell personal data.
Some of our service providers and authorised recruitment representatives are located outside the European Economic Area, or may process data there. Where personal data is transferred outside the EEA, we do so only where the transfer is permitted under GDPR, with appropriate safeguards in place.
We keep personal data only for as long as needed, in line with our Retention Schedule. For example:
| Record | Retention period |
|---|---|
| Enquiries that do not lead to enrolment | 2 years from last meaningful contact |
| Applications that do not lead to enrolment | 2 years from decision or last meaningful contact |
| Enrolled student administrative records | 2 years after completion, withdrawal or last date of attendance |
| Attendance records | 3 years |
| Assessment records | 1 year |
| Complaint records | 7 years from closure |
| Staff employment contracts | 1 year after employment ends |
| Unsuccessful job applications | 1 month from decision |
| Payroll and finance records | 6 years |
Records may be kept longer where they are needed for an ongoing complaint, investigation, legal matter or regulatory inspection. When records are no longer needed, they are securely deleted or confidentially destroyed.
We use role-based access controls, password-protected and approved systems, secure cloud storage and locked storage for paper records. Staff are made aware of their data protection obligations.
You have the right to:
To make a request, contact us using the details in section 1, marked for the attention of the Data Protection Lead. We will respond within the time required by law.
If you are not satisfied with how we handle your personal data, you can complain to the Data Protection Commission (www.dataprotection.ie).
We review this policy at least annually and update it when our processing changes. The date at the top shows when it was last updated.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Castleforbes College Ltd may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use feedback you provide to improve our products and services.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send Users information they agreed to receive about topics we think will be of interest to them.
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page: Google Analytics Cookies
Castleforbes College Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.